Cookie Policy

Last Updated: July 1, 2023

Introduction

This Cookie Policy explains how FILR ("we", "us", or "our") uses cookies and similar technologies on our website and mobile applications (collectively, the "Platform"). This policy provides you with information about how we use these technologies, your choices, and how to contact us with any questions.

What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies can be "persistent" or "session" cookies.

  • Persistent cookies remain on your device for a set period or until you delete them manually. They help us remember your preferences for future visits.
  • Session cookies are temporary and are deleted from your device when you close your browser. They help us track your movements from page to page so you don't have to provide the same information repeatedly.

How We Use Cookies

We use cookies and similar technologies for several purposes, including:

  • Essential cookies: These are necessary for the Platform to function properly. They enable basic functions like page navigation, access to secure areas, and appointment booking. The Platform cannot function properly without these cookies.
  • Preference cookies: These cookies remember your settings and preferences (such as language preferences, location, or login information) to enhance your experience and make it more personalized.
  • Analytics cookies: These cookies help us understand how visitors interact with the Platform by collecting and reporting information anonymously. This helps us improve the Platform's functionality and user experience.
  • Marketing cookies: These cookies track your browsing habits and are used to deliver advertising more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.

Types of Cookies We Use

CategoryPurposeExamples
EssentialEnable core functionalityAuthentication, security, session management
PreferenceStore user preferencesLanguage settings, location preferences
AnalyticsAnalyze platform usageGoogle Analytics, Hotjar
MarketingTrack user behavior for advertisingFacebook Pixel, Google Ads

Third-Party Cookies

Some cookies are placed by third parties on our Platform. These third parties may include analytics providers, advertising networks, and social media platforms. These third parties may use cookies, web beacons, and similar technologies to collect information about your use of our Platform and other websites.

We do not control these third parties or their use of cookies. Please refer to the privacy policies of these third parties for more information about how they use cookies.

Third-party services we use may include:

  • Google Analytics (for website analytics)
  • Facebook (for social features and advertising)
  • Stripe (for payment processing)
  • Cloudinary (for image management)

Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, delete cookies, or alert you when cookies are being sent. The methods for doing so vary from browser to browser and from version to version, so we recommend looking at your browser's "Help" menu for instructions.

Please note that if you choose to block or delete cookies, you may not be able to use all the features of our Platform. In particular, essential cookies cannot be disabled if you wish to use the Platform's core functions.

Here are links to cookie management instructions for common browsers:

Do Not Track Signals

Some browsers incorporate a "Do Not Track" (DNT) feature that, when turned on, signals to websites that you do not want to be tracked. Because there is not yet a common understanding of how to interpret DNT signals, our Platform does not currently respond to DNT signals. We continue to monitor developments in this area.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated revision date. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

Contact Us

If you have any questions about our use of cookies, please contact us at:

Email: privacy@filr.beauty
Address: 123 Beauty Blvd, Suite 200, San Francisco, CA 94105